Support
General Support email:
support@millenicom.comToll-free Support
Phone: 1-888-925-4221
Visit our Member Center for billing and account
information
Settings:
- Incoming POP3 Mail Server: pop.millenicom.com
- Incoming IMAP Mail Server: imap.millenicom.com
- Outgoing SMTP Mail Server: smtp.millenicom.com
- (Enable SMTP Authorization)
Web mail log in:
http://webmail.millenicom.com
Configuring Dial Up:
Configuring Email:
Setting Up Email Video Tutorials:
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Additional Email Information:
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Spam Filtering:
Spam filtering is handled in the web mail
interface at
http://webmail.millenicom.com. The spam folder is
located there as well. If the default settings are not
working well enough, you have several spam fighting
options:
To
increase the severity of my spam filter settings:
Go to webmail.millenicom.com and logon using
your email address and email password
Click on Settings in your webmail, and go into
Anti-Spam settings. Check the box that reads
"If mail appears to be [option box] that it is
spam" forward to spam folder. Use "Very
Unlikely" for the forward-to-spam option.
Use your webmail before you download your email
onto your computer and right click any email you
do not wish to receive and select "Mark as
spam". Not only does that remove the offending
email, it also places the sender in your
blacklist (professional spammers automatically
change their address, so it is possible to see
specific emails reoccur).
To blacklist spam:
In the webmail interface if you have spam in your inbox,
just right click it and choose "mark as spam". You can
also select the check box next to the spam and in the
"perform this action" drop down menu, select "mark as
spam". You can also just click on the spam and drag it
to the spam folder. This will mark the mail as spam,
black-list it, and train the Bayesian spam filters.
Using Mail Rules:
You can set up mail rules to address spam and filter
mail by content as well as many other choices.
Information on this option is at:
http://www.millenicom.com/mailsupport/setting_up_mail_rules_in_webmail.htm
For the highest level of spam fighting:
You can set the anti-spam settings to validate all
messages. When this is engaged and you are sent an email
by someone who is not in your white-list, it sends a
challenge message that the sender must reply to. If they
respond, it will white-list and deliver the message.
Next time they send you an email, it will go through as
usual, so the challenge message only needs a reply once.
This stops all of the automated spam from reaching your
inbox. To learn more on this see:
http://www.millenicom.com/mailsupport/configure_spam_filter_for_all.htm
Hosting Support Desk:
If your control panel is PlusMail powered:
Click Here Manual:
www.devhelper.net
If your control panel is Ensim powered:
Click Here Manual:
Click Here
(Choose create a new account on your first visit to
above support desks)
Note: The above Support Desk is for domain account
customers only not personal web space customers.
General Hosting Questions? Email:
hosting@millenicom.com